PRIVACY STATEMENT

Effective Date: 05.08.2025

Welcome to Fjord! This Privacy Policy explains how Fjord (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website https://thisisfjord.com (the “Site”), use our services, or interact with us.

Contact Information

Fjord, 2100 Bridgeway Sausalito, CA 94965, United States

Email: hello@thisisfjord.com

1. Information We Collect

We may collect the following types of information when you use our Site or services:

Personal Information:

– Name, email address, phone number – Billing and payment details – Booking history and preferences

Automatically Collected Information:

– IP address, browser type, operating system – Pages visited, time spent, and other usage statistics Third-Party Sources:

When you book through Momence or make a payment via Stripe, we may receive information associated with your transaction.

2. How We Use Your Information

We use your information to:

– Process and manage bookings – Facilitate payments and refunds – Provide customer support – Send confirmations, updates, and promotional communications (if opted in) – Improve our services and website

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers:

We use third-party services such as Momence for booking management and Stripe for payment processing. These services may collect and process your information under their own privacy policies.

Legal Compliance:

We may disclose your information if required by law or in response to legal requests.

4. Cookies & Tracking

We use cookies and similar technologies to improve your experience and gather analytics about how our Site is used. You can manage cookie settings through your browser preferences.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no system is completely secure.

6. Third-Party Links

Our website may contain links to third-party sites, including Momence and Stripe. We are not responsible for their privacy practices. Please review their policies when you visit their platforms.

Momence Privacy Policy Stripe Privacy Policy

7. Your Rights & Choices

Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us at hello@thisisfjord.com to make such requests.

8. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from them.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us at hello@thisisfjord.com